Managed IT Services
Your entire IT function, managed — so your team can focus on the business.
RippleCode provides fully managed IT services for growing companies and enterprise branch operations: unlimited helpdesk, infrastructure and network management, Microsoft 365 and Google Workspace administration, backup, patching, asset management and proactive 24×7 monitoring — all under a single predictable contract.
Capabilities
What our managed it services practice delivers
Managed IT Services
Complete IT ownership with SLAs: strategy, operations, procurement and support.
Remote & Onsite Support
Unlimited helpdesk with remote-first resolution and onsite dispatch when needed.
Infrastructure Management
Servers, storage, virtualization and cloud workloads managed and maintained.
Helpdesk Services
ITIL-aligned service desk with ticketing, knowledge base and satisfaction tracking.
Office 365 & Google Workspace
Migration, administration, security hardening and license optimization.
Networking
Design, deployment and management of LAN/WAN, Wi-Fi, SD-WAN and firewalls.
Backup & Disaster Recovery
Automated, tested backups with defined RPO/RTO and periodic restore drills.
Patch Management
Scheduled OS and application patching with vulnerability-driven prioritization.
Hardware & Asset Management
Procurement, lifecycle tracking, warranty management and secure disposal.
Why it matters
Benefits you can measure
One predictable invoice
Flat per-user pricing covering support, tooling and management — no surprises.
15-minute response
P1 incidents acknowledged in 15 minutes, with 24×7 coverage available.
Proactive, not reactive
Monitoring and maintenance prevent issues before users ever notice.
Enterprise tooling included
RMM, EDR, backup and documentation platforms bundled into the service.
Engagement
How the engagement runs
Onboard
Discovery, documentation, monitoring rollout and quick-win stabilization in 30 days.
Stabilize
Patch backlogs, backup verification and security baseline enforcement.
Operate
SLA-driven helpdesk, maintenance and vendor management with monthly reporting.
Advise
Quarterly business reviews, budgeting and technology roadmap planning.
Industries we serve with this practice
Technologies & platforms
FAQ
Common questions
Our managed IT plans fit organizations from 25 to 2,500 users, including multi-site and hybrid-remote environments across India, the US and beyond.
Ready to talk managed it services?
Get a free consultation with a senior architect from this practice — scoped recommendations within one week.